Select the region, language and currency best suited to your delivery to see content specific to your preferences
USD , $
USD , $
EUR , €
GBP , £

MAKERS OF FINE SHOES | HANDCRAFTED | LEGACY & HONOUR

PRIVACY & POLICY

Discover Wilfred & Frazer Commitment to Your Privacy.

Step into Wilfred& Frazer realm of privacy, where safeguarding your personal data is our utmost priority. Our privacy policy serves as your guide, providing insights into how we handle your information when you explore our website, regardless of your geographical location. It’s designed to empower you with knowledge about your privacy rights and the legal protections in place.

Crucial Insights and Our Responsible Stewardship.

Welcome to essential information regarding your privacy and Wilfred & Frazer’ dedication to safeguarding your personal data. This privacy policy serves as a comprehensive guide to illuminate how we collect and process your information during your engagement with our website. This encompasses data provided when purchasing products, subscribing to our newsletter, or making inquiries through the website. James Fox serves as our Data Protection Officer (DPO), overseeing queries related to this privacy policy. Contact James Fox for any questions or to exercise your legal rights using the details provided below.

Contact Details for DPO.

  • Full Name: James Fox
  • Postal Address: Crockett & Jones, Perry Street, Northampton NN1 4HN
  • Telephone Number: +44(0)1604 631515

You retain the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, we encourage you to reach out to us initially to address your concerns before contacting the ICO.

Your trust is integral to our relationship. If you have any inquiries or concerns about our privacy practices, James Fox, our DPO, is here to assist you.

Third-Party Links Disclaimer:

This website may provide links to third-party websites, plug-ins, and applications. Please be aware that clicking on these links or enabling such connections may result in third parties collecting or sharing data about you. We want to emphasize that we do not have control over these third-party websites and are not responsible for their privacy statements. As you navigate away from our site, we strongly recommend reviewing the privacy policy of every website you visit.

Categories of Personal Data We Collect:

When you interact with our website, we may collect, use, store, and transfer various types of personal data. Here’s a breakdown of the categories:

. Identity Data. First name ; Last name; Title; Date of birth; Gender

. Contact Data: Billing address: Delivery address: Email address :Telephone numbers

. Financial Data: Bank account details: Payment card details

. Transaction Data: Details about payments to and from you: Other details related to products and services you have purchased

. Technical Data: Internet protocol (IP) address: Browser type and versions: Operating system and platform: Other technology details from the devices you use to access our website

. Profile Data: Username and password: Details of purchases or orders made by you: Your interests and preferences

. Usage Data: Information about how you use our website, products, and services

. Marketing and Communications Data: Your preferences regarding newsletters and communications

This includes sensitive information such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. Additionally, we do not gather information about criminal convictions and offenses.

Methods of Personal Data Collection:

Your personal data is gathered through various channels, all aimed at ensuring your privacy. Here’s how we collect and handle your information: When you apply for our products or services.

. Creating an account on our website. Subscribing to our newsletter.

. Providing feedback or contacting us through various means such as post, phone, or email. As you interact with our website, Technical Data about your equipment, browsing actions, and patterns is automatically collected.

. This is done using cookies and other similar technologies.

In our commitment to providing you with the best products and a secure experience, we leverage legitimate interest as the basis for processing your personal data. Legitimate interest represents our business’s interest in conducting and managing operations, such as maintaining an updated website or studying customer usage patterns, to enhance your overall experience.

When relying on legitimate interest to process your personal data, we prioritize a careful consideration and balance of potential impacts on you, both positive and negative. Before proceeding with the processing, we assess your rights and ensure that our actions align with providing you the best service.

We only use your personal data for the purposes for which it was originally collected. If, however, we find a need to use it for another reason, we will assess the compatibility of the new purpose with the original one

Tailored Marketing:

We believe in providing you with a tailored experience, and to achieve this, we may use your personal data to understand your preferences and interests. This allows us to form a view on what products or offers might be most relevant and appealing to you. This process is what we refer to as marketing.

If you’ve sought information from us or made a purchase, and you haven’t opted out of receiving marketing communications, you will periodically receive updates from us.

Your preferences matter to us. You have the option to stop receiving marketing messages from us at any time. This can be done by following the opt-out links provided in any marketing message you receive or by directly contacting us.

Opting out of marketing messages doesn’t affect personal data provided to us through product/service experiences or other transactions.

Our Use of Cookies:

Cookies play a crucial role in facilitating your use of the website and collecting web statistics through user information, such as IP addresses and visited web pages. This valuable data not only enables us to understand how you engage with our site but also empowers us to enhance and optimize it for your benefit.

We respect your privacy and understand that preferences vary. You have the option to block cookies by adjusting your browser settings. However, it’s essential to note that blocking all cookies,

By using cookies, we aim to provide you with a positive and personalized browsing experience. These tools help us continually improve our site, making it more user-friendly and tailored to your needs.

For further information about the specific cookies we use and their purposes, please feel free to contact us. We believe in transparency and want you to be informed about how we use cookies to enhance your online interactions with Wilfred & Frazer.

Disclosures of Your Personal Data:

Within our organization, we may share your personal data to ensure seamless operations and services. This internal sharing is conducted with a commitment to respecting the security of your information.

 Additionally, we may disclose your personal data to external third parties, including service providers, IT and system administrators, HM Revenue & Customs, and other legal authorities. Such disclosures may be necessary for reporting processing activities under specific circumstances.

International Data Transfers:

There may be instances where your data is shared outside the UK. When this occurs, we take steps to ensure a similar level of protection for your personal data, regardless of its location.

.  To safeguard your data during international transfers, we implement one or more of the following safeguards:

.  We transfer your personal data only to countries that have been deemed to provide an adequate level of protection for personal data.

Robust Data Security Measures:

To safeguard your personal data, we have implemented comprehensive security measures. These measures are designed to prevent accidental loss, unauthorized access, misuse, alteration, or disclosure of your valuable information. Our aim is to ensure that your data is handled with the utmost care and remains secure throughout its lifecycle.

Access to your personal data is limited to individuals who have a legitimate business need to know, including employees, agents, contractors, and other third parties.

Careful Consideration of Data Retention:

We are committed to retaining your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes meeting legal, regulatory, tax, accounting, or reporting requirements. In certain circumstances, such as the possibility of litigation or a complaint, we may retain your data for a longer period to address these issues.

Your Legal Entitlements:

You have the right to request access to the personal data we hold about you. This empowers you to receive a copy of your data and verify the lawful processing of it.

Correction of Inaccuracies: Should you identify incomplete or inaccurate data, you have the right to request the correction of your personal data.

Deletion of Your Data: You can request the deletion or removal of your personal data when there is no compelling reason for us to continue processing it.

Objecting to Processing: In instances where we process your data for direct marketing purposes, you have the right to object to such processing.

Limiting Processing: You may request the suspension of processing your personal data when the data is inaccurate, unlawful, no longer relevant, or you have raised an objection.

Data Transferability: For automated information processed based on your consent or for the performance of a contract, you have the right to request the transfer of your personal data to you or to a third party.

Withdrawing Consent: If we rely on your consent for processing your personal data, you have the right to withdraw that consent at any time.

You won’t incur any fees for accessing your personal data or exercising your rights. However, we may charge a reasonable fee for unfounded, repetitive, or excessive requests, or refuse requests under these circumstances.

To protect your data, we may need to confirm your identity before responding to your request. This is a security measure to ensure data is disclosed only to those with the right to access it.

To exercise any of the rights mentioned above, please contact our Data Protection Officer (DPO). We are here to assist you and ensure your rights are respected throughout the process.

Facebook Twitter Instagram
USD , $
USD , $
EUR , €
GBP , £

Newsletter Sign Up

Copyright © 2022 Wilfred Frazer, All rights reserved. Powered by DotClick
Select your currency
USD United States (US) dollar
EUR Euro
GBP Pound sterling

Newsletter Sign Up

Sign up with Wilfred & Frazer mailing list to receive exclusive content and offers