At Wilfred & Frazer, we prioritize your satisfaction throughout your shopping experience. Expect seamless and reliable deliveries, ensuring your chosen products reach your doorstep in perfect condition. In the rare event that you are not completely satisfied with your purchase, our hassle-free return policy is designed to make the process smooth and stress-free. Please refer to our Delivery & Returns page for further specific details.

Should you wish to make an enquiry concerning our footwear, fitting, orders, or aftercare, we would ask that you complete the form on our Contact Us page. Providing full and accurate details will allow us to give your request the careful consideration and prompt attention it deserves.

Our Handcrafted leather shoes and boots are made from high grade Italian leather from the finest European tanneries. The meticulous tannage will ensure that the leather shoes and boots will, if appropriately cared for, last for many years to come. Here’s how!